DELIVERED WITH CARE

Every OSTRE mattress is carefully prepared and packed to make delivery safer, simpler and more convenient.

  • WEST MALAYSIA

    Enjoy FREE delivery within West Malaysia for eligible OSTRE mattress orders.

  • EAST MALAYSIA

    Delivery charges apply to Sabah and Sarawak. The applicable shipping fee will be shown or confirmed based on the order and delivery location.

  • DELIVERY ACCESS

    Please ensure that building access, lift access and other relevant delivery information are provided accurately when placing your order.

COMPRESSED FOR EASIER DELIVERY

Every OSTRE mattress is compressed and carefully packed for easier handling and delivery. Simply unbox, unroll and allow it to expand naturally.

Shipping FAQ

ORDER PROCESSING

Once your order is confirmed, our team will prepare your mattress for delivery. Delivery timing may vary depending on product availability and destination.

UPON DELIVERY

Please inspect the packaging and mattress upon receiving your order. If you notice any visible damage or delivery-related issue, contact OSTRE Customer Support as soon as possible.

NEED HELP?

Contact our Customer Support team if you have questions about delivery to your location.